Financial services continue to evolve through AI-driven insights, distributed cloud-based platforms and rapidly growing amounts of sensitive information. Advisory firms have become attractive targets for increasingly sophisticated cybercriminals. 

Data protection has an essential part of the professional responsibility and operation stability of advisory firms. Regulators, particularly with the full implementation of the EU AI Act and the new SEC rules on cybersecurity are now placing additional demands on organizations to demonstrate adequate data governance and incident resilience. 

Therefore, to foster the level of trust necessary for the establishment of long-term relationships with clients, modern financial advisors must first ensure that they are protecting the confidentiality of their clients’ information. To effectively protect both your clients’ assets and your firm’s reputation, understanding how to address the rapidly changing threats is paramount. 

KEY TAKEAWAYS

  • Modern regulatory frameworks treat data security as a core component of suitability and professional standards.
  • AI-powered phishing and deepfake fraud are the leading 2026 threats, requiring behavioral detection rather than just simple passwords.
  • Transparent data handling and secure client portals are competitive differentiators that significantly strengthen the client-adviser bond.

Adviser-Held Data Is Highly Sensitive

Due to compliance guidelines and various financial regulatory bodies like the SEC, financial advisers collect confidential information about clients and tend to keep the information for lengthy periods of time for recordkeeping.

Businesses will incur expenses when they lose sensitive data or even worse, have sensitive data stolen due to breaches. If this occurs, businesses will likely incur significant costs, lose legal standing and suffer reputational damage from the incident. 

Financial data is also one of the most attractive targets for cybercriminals. With greater digitalization and heightened geopolitical tensions in recent years, the risk of cyberattacks has risen. After all, unlike other types of data, financial records often contain everything attackers need to make money. 

Data Protection Is Part of Professional Standards

Protecting sensitive client information is a professional obligation. However, it is also a legal requirement for you as a financial adviser based on compliance rules such as the GDPR regulations which outline how to hold this type of data. Regulations also include considerations for your geographical location such as the SEC or the CFP Board that define your professional obligations for protecting clients.

When it comes to safeguarding sensitive data under the regulations mentioned above, the SEC has established a clear expectation that a financial adviser shall treat information security as part of their regular course of business. Therefore, a lackadaisical attitude toward the security of sensitive client information will result in a breach of trust, accountability, and liability when considering your professional conduct.

These legal guidelines underscore financial advisers’ ethical duty to act in their clients’ best interest. 

Clients Expect Their Data to Be Protected

It is also a given that clients confide in advisers to respect their privacy and trust them to keep such information confidential. 

As such, communicating to clients your commitment to protecting their data can inspire confidence, showcasing your professionalism and diligence. On the other hand, downplaying security and privacy concerns may create doubt.

Even though the adviser/client relationship may not include discussion about the details regarding the protection of a client’s data, the manner in which the adviser communicates data protection to their clients can still strengthen the adviser/client relationship.

All in all, protecting that client information should therefore not be treated as an additional or even separate technical concern. It should be at the center of being a responsible financial adviser.  

Common Ways Financial Data Is Attacked

Financial data can be lost or stolen in a variety of ways:

  • Phishing emails are one of the most common ways cybercriminals attack people. They send emails that trick or manipulate people into clicking harmful links or sharing login details or sensitive data. 
  • Lost financial data is still often due to human error – such as sending information to/releasing access to an unintended recipient; storing files in unsecured locations; accidental deletions of files; or shredding of physical documents. 
  • A ransomware attack in which cybercriminals will encrypt your data and hold your data for ransom. 
  • In Ransomware attacks, cybercriminals encrypt your files and demand payment for their release.
  • Public Wi-Fi networks are often used by financial advisers working remotely. These networks are often insecure, however, and accessing client information on them can be risky. 
  • Weak or reused passwords make it easier for attackers to gain access to accounts. Reused passwords exponentially increase the risk, since once attackers guess one password, they get access to multiple accounts. 
  • Third-party services, such as external platforms used for storing or sharing documents, may have weak encryption and authentication systems.

A common denominator across these issues is that they don’t involve intentional wrongdoing or complex technical failures, but rather oversight and common everyday errors.


What Happens When Adviser Data Is Compromised

The impact on clients of compromised adviser data can be severe for both the client and adviser, and can include direct cash loss and/or identity theft. The fallout of lost financial data can also create emotional and monetary stress and uncertainty for both advisers and the clients they work with.

For advisers, a data incident can lead to legal headaches. For instance, under GDPR, fines can reach up to €20 million or 4% of annual global turnover, whichever is higher.

The loss of clients and reputational damage can also result in financial costs for the adviser, as time and resources may need to be redirected to handling complaints and making changes to prevent future incidents.

Practical Steps Advisers Can Take

To protect client data, financial advisers need to have good security measures: 

  • Secure storage and access control: Keep digital records safe, and only grant access to authorised personnel.
  • Secure communication: Use secure, encrypted tools to send and receive data and only send sensitive information when necessary.
  • Protected remote access: Advisers working remotely should protect their connections when on public Wi-Fi. Learning the double VPN meaning can help add a layer of security in order to prevent third parties from potentially intercepting important information.
  • Staff training: Many security breaches begin with simple human error. Train all staff on basic cybersecurity practices, such as using secure passwords and avoiding phishing scams.
  • Incident response plans: Data loss can still occur even with robust security practices in place, so have a documented plan for how to deal with breaches if they happen.

Fortunately, protecting client data does not require IT-level knowledge. Just these few basic precautions are often more than enough. However, third-party cybersecurity audits can provide honest assessments that will lead to safer relationships between advisers and clients. 

Conclusion

Data security has become an essential concern for modern finance because of how dependent it has become on technology. Including some basic security measures in your business practices allow you to easily secure your clients’ information.

An important thing to remember is that if you have good financial advice, that won’t help you if you don’t protect your clients’ information.

Ans:  Yes, if you handle the personal data of any clients residing in the EU or UK.

Ans: It is a formal legal request requiring a firm to preserve all evidence following a suspected data incident.

Ans: Financial firms should conduct comprehensive security audits of their software stack at least annually.